[NTLUG:Discuss] Epson Stylus Color 860 USB recognized but not printing

[Neil Aggarwal]

Hello everyone:

I am trying to configure my Epson Stylus Color 860 printer
on a RedHat 7.3 box.

Here is what I did:
1. Powered the machine off.
2. Turned it on, and entered the BIOS.
3. Enabled USB and USB Legacy Support in the BIOS.
4. Save the settings and let the machine boot.
5. Logged into KDE as root
6. Connected the printer to the first USB port.
7. Hit the KDE COntrol Panel icon from the desktop.
8. Hit the Printer Configuration icon.
9. Hit the New Button
10. For the Queue Name, typed "Epson"
11. For the Queue Type, select "Local Printer"
12. Under the devices, there was a line:
	/dev/usb/lp0	Epson USB Printer
    I selected it and hit Next.
12. For the printer driver, I chose Epson -> Stylus Color 860 -> stp
13. Hit Apply
14. Went to Test > ASCII Text Testpage

Nothing printed!

I did an lpq and saw that the job was deleted:
Printer: Epson at dsl
 Queue: no printable jobs in queue
 Status: removing job 'cfA150dsl.JAMMConsulting.com' - JREMOVE at
16:41:16.664

After running several other test pages and looking at lpq, I saw
messages like this one:
Printer: Epson at dsl
 Queue: 1 printable job
 Server: pid 2207 active
 Unspooler: pid 2222 active
 Status: attempt 2, sleeping 10 before retry at 16:42:41.166
 Rank   Owner/ID                  Class Job Files                 Size Time
1      root                         A   206 /usr/share/printconf/t 193
16:42:39

So, it looks like there is something wrong in the communication between the
printer and the computer, but this is strange since the device scan picked
up the printer just fine.

I made sure that the printer is online, so that is not it. I even flipped
it off and back on to make sure it reset.

The usb modules and printer module are loaded, here is the output
of /sbin/lsmod:
Module                  Size  Used by
printer                 5952   0
parport_pc             14064   1  (autoclean)
lp                      6704   0  (autoclean)
parport                24608   1  (autoclean) [parport_pc lp]
soundcore               4208   0  (autoclean)
ipt_LOG                 3856   3  (autoclean)
ipt_REJECT              3392   4  (autoclean)
ipt_state               1024  93  (autoclean)
iptable_mangle          2160   0  (autoclean) (unused)
iptable_filter          2128   0  (autoclean) (unused)
ip_nat_ftp              3488   0  (unused)
ip_conntrack_ftp        3824   0  (unused)
ipt_MASQUERADE          1664   1
iptable_nat            16528   1  [ip_nat_ftp ipt_MASQUERADE]
ip_conntrack           15824   3  [ipt_state ip_nat_ftp ip_conntrack_ftp
ipt_MASQUERADE iptable_nat]
ip_tables              10944   9  [ipt_LOG ipt_REJECT ipt_state
iptable_mangle iptable_filter ipt_MASQUERADE iptable_nat]
autofs                 11232   0  (autoclean) (unused)
tulip                  37728   2
usb-ohci               17936   0  (unused)
usbcore                49792   1  [printer usb-ohci]
ext3                   61936   6
jbd                    38976   6  [ext3]
raid1                  12544   7

It is strange that the usb-ohci module is marked as unused.

Any ideas?

Thanks,
	Neil.

--
Neil Aggarwal
JAMM Consulting, Inc.    (972) 612-6056, http://www.JAMMConsulting.com
Custom Internet Development    Websites, Ecommerce, Java, databases