[NTLUG:Discuss] browser can not surf 2 web sites

[o k]

Hi


I post the same problem before but have not solve the problem yet.

Connect to unt.edu got ERR_CONNECTION_TIMED_OUT error.

Connect to www.taxact.com<http://www.taxact.com> got ERR_CONNECTION_RESET  error.


I have more information provide, hope some one have inputs for me.


Thank you in advance.


use chrome to surf unt.edu, get this error:


This site can’t be reached

www.unt.edu took too long to respond.

  *   Search Google for unt<https://www.google.com/search?q=unt>

ERR_CONNECTION_TIMED_OUT


use router's network tool to diagnose unt.edu:


traceroute: (from router to unt.edu)


traceroute to unt.edu (129.120.231.230), 30 hops max, 38 byte packets
 1  142.254.130.173 (142.254.130.173)  18.437 ms  8.683 ms  8.462 ms
 2  tge0-0-4.rcsntxiw02h.texas.rr.com (24.164.210.145)  26.707 ms  20.939 ms  22.889 ms
 3  agg24.grldtxdw02r.texas.rr.com (24.175.50.31)  13.242 ms  12.994 ms  12.212 ms
 4  agg21.dllbtxlb02r.texas.rr.com (24.175.36.201)  9.394 ms  12.728 ms  15.678 ms
 5  agg21.hstqtxl301r.texas.rr.com (24.175.49.8)  22.538 ms  19.846 ms  20.819 ms
 6  ae-1-0.p0.atl90.tbone.rr.com (66.109.1.218)  16.338 ms  bu-ether16.hstqtx0209w-bcr00.tbone.rr.com (66.109.6.108)  23.458 ms  22.600 ms
 7  107.14.19.49 (107.14.19.49)  15.513 ms  22.636 ms  24.940 ms
 8  0.ae0.pr1.dfw10.tbone.rr.com (107.14.17.232)  14.551 ms  0.ae4.pr1.dfw10.tbone.rr.com (107.14.19.97)  14.295 ms  0.ae0.pr1.dfw10.tbone.rr.com (107.14.17.232)  18.965 ms
 9  107.14.16.203 (107.14.16.203)  16.002 ms  14.962 ms  15.534 ms
10  198.71.47.142 (198.71.47.142)  15.600 ms  18.928 ms  15.053 ms
11  *  *  *
12  *  *  *
13  *  *  *
14  *  *  *
15  *  *  *
16  *  *  *
17  *  *  *
18  *  *  *
19  *  *  *


Ns lookup:

Server:    209.18.47.62
Address 1: 209.18.47.62 dns-cac-lb-02.rr.com

Name:      unt.edu
Address 1: 129.120.231.230 unt.cws.wip.ads.unt.edu


ping:

PING unt.edu (129.120.231.230): 56 data bytes

--- unt.edu ping statistics ---
4 packets transmitted, 0 packets received, 100% packet loss



use chrome to surf www.taxact.com, get this error:


This site can’t be reached

The connection was reset.

Try:

  *   Checking the connection
  *   Checking the proxy and the firewall<chrome-error://chromewebdata/#buttons>
  *   Running Windows Network Diagnostics

ERR_CONNECTION_RESET


traceroute: (from router to www.taxact.com<http://www.taxact.com>)



traceroute to www.taxact.com (107.162.141.80), 30 hops max, 38 byte packets
 1  142.254.130.173 (142.254.130.173)  11.230 ms  21.530 ms  9.230 ms
 2  tge0-0-4.rcsntxiw02h.texas.rr.com (24.164.210.145)  37.321 ms  21.178 ms  21.628 ms
 3  agg24.grldtxdw02r.texas.rr.com (24.175.50.31)  9.826 ms  22.021 ms  11.138 ms
 4  agg21.dllbtxlb02r.texas.rr.com (24.175.36.201)  16.445 ms  18.159 ms  17.087 ms
 5  agg21.hstqtxl301r.texas.rr.com (24.175.49.8)  15.435 ms  16.620 ms  33.500 ms
 6  ae-1-0.p0.atl90.tbone.rr.com (66.109.1.218)  19.146 ms  bu-ether16.hstqtx0209w-bcr00.tbone.rr.com (66.109.6.108)  24.580 ms  15.837 ms
 7  107.14.19.49 (107.14.19.49)  23.028 ms  19.861 ms  19.675 ms
 8  0.ae4.pr1.dfw10.tbone.rr.com (107.14.19.97)  16.286 ms  0.ae2.pr1.dfw10.tbone.rr.com (107.14.17.236)  18.097 ms  0.ae1.pr1.dfw10.tbone.rr.com (107.14.17.234)  15.308 ms
 9  ix-ae-23-0.tcore2.DT8-Dallas.as6453.net (66.110.57.97)  24.211 ms  15.959 ms  15.117 ms
10  if-ae-2-2.tcore1.DT8-Dallas.as6453.net (66.110.56.5)  44.569 ms  43.891 ms  44.932 ms
11  if-ae-37-3.tcore1.AEQ-Ashburn.as6453.net (66.198.154.68)  45.740 ms  53.276 ms  51.650 ms
12  66.198.154.82 (66.198.154.82)  46.673 ms  47.417 ms  47.129 ms
13  107.162.0.123 (107.162.0.123)  47.127 ms  46.838 ms  48.186 ms
14  107.162.141.80 (107.162.141.80)  46.523 ms  47.098 ms  47.157 ms

Ns lookup:

Server:    209.18.47.62
Address 1: 209.18.47.62 dns-cac-lb-02.rr.com

Name:      www.taxact.com
Address 1: 107.162.141.80

PING www.taxact.com (107.162.141.80): 56 data bytes
64 bytes from 107.162.141.80: seq=0 ttl=242 time=47.132 ms
64 bytes from 107.162.141.80: seq=1 ttl=242 time=51.672 ms
64 bytes from 107.162.141.80: seq=2 ttl=242 time=46.502 ms
64 bytes from 107.162.141.80: seq=3 ttl=242 time=48.988 ms

--- www.taxact.com ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 46.502/48.573/51.672 ms