[NTLUG:Discuss] OT general email server question

[Fred James]

Rick Renshaw wrote:
> ----- Original Message ----
>
> From: Fred James <fredjame at fredjame.cnc.net>
> To: NTLUG Discussion List <discuss at ntlug.org>
> Sent: Wed, April 21, 2010 5:28:48 PM
> Subject: Re: [NTLUG:Discuss] OT general email server question
>
> Preston Hagar wrote:
>   
>> On Wed, Apr 21, 2010 at 4:00 PM, Fred James <fredjame at fredjame.cnc.net> wrote:
>>  
>>     
>>> All
>>> For a large portion of today my ISP's email service was nonfunctional - not
>>> sending/receiving
>>> The error message, after asking for the password, was that the "server
>>> responded: authorization failed."
>>> Is it correct to assume that the message was generated by my ISP's
>>> equipment, or could it be a generic message from my email client?
>>> Thank you
>>> Regards
>>> Fred James
>>>
>>> Additional detail:
>>>   I have two email services ... my local ISP (A) and another ISP (B) ...
>>>      A is set on my email client as the outgoing service
>>>      A and B are each set as their own incoming service (of course)
>>>   During the outage ...
>>>      A could not send or receive
>>>      B could both send and receive - even though it uses A to send
>>>
>>>
>>> _______________________________________________
>>> http://www.ntlug.org/mailman/listinfo/discuss
>>>
>>>    
>>>       
>> My guess would be it is the ISP's issue, but it is hard to say.  A
>> good thing to try when you are having these outages is to test ...
>>     
> (omissions for brevity)
>
> Preston Hagar
> Thank you for your thoughts and suggestions, however ...
>
> There was never a question as to the cause of the outage being ISP 'A' as ...
>    (1) everything worked except their email
>    (2) the error message was about authentication
>    (3) a call to the help number got a recorded message that there was an email outage, the engineers were working on it, and they even gave an estimated time of completion.
>
> My first question remains ... were does the error message originate (the text of the message in particular)?
> Thanks
> Regards
> Fred James
>
>
>
>
> The 'authorization failed' probably came from the ISP mail server, and your email client wrapped it in the 'server responded: ' part.  
>   
Rick Renshaw
Thank you
Regards
Fred James