[NTLUG:Discuss] Remote assistance utility

[Leroy Tennison]

Matt wrote:
> I have mine and my wife's parents on the single click.  Easy on them and
> easy on me too!
> 
> M
> 
> On Fri, Mar 14, 2008 at 11:02 AM, Richard <ntlug at rain4us.net> wrote:
> 
>> Daniel Hauck wrote:
>>> I seek something free and easy.
>>>
>>> Like many here, I am often the 'technical support' for friends and
>>> family and they mostly use Windows.
>> Windows...check..
>>> Wouldn't it be nice if we had access to one of those snazzy remote
>> assistance tools we've seen used by various other support services?
>>> You know, the ones where the user visits a web page and then the support
>>> person can control your desktop and do whatever is needed?
>>>
>> I think you're looking for.....
>> http://www.uvnc.com/addons/singleclick.html
>>
>> There are many flavors of VNC... I enjoy the screen scaling in UltraVNC
>> so that I can see other people's high resolutions on my measly 1024x768
>> screen without having to deal with scroll bars.
>>
>> --
>> Richard
>>
>>
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>>
> _______________________________________________
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> 
Now you have me curious, does this work across the Internet?  If so, 
does the "remotely assisting" host have to have a registered Internet 
address?

I'm looking for something like this only where neither host is required 
to have a registered Internet address.