[NTLUG:Discuss] Remote assistance utility

[Richard]

Daniel Hauck wrote:
> I seek something free and easy.
>
> Like many here, I am often the 'technical support' for friends and 
> family and they mostly use Windows.  
Windows...check..
> Wouldn't it be nice if we had access to one of those snazzy remote assistance tools we've seen used by various other support services?
>
> You know, the ones where the user visits a web page and then the support 
> person can control your desktop and do whatever is needed?
>   
I think you're looking for..... http://www.uvnc.com/addons/singleclick.html

There are many flavors of VNC... I enjoy the screen scaling in UltraVNC 
so that I can see other people's high resolutions on my measly 1024x768 
screen without having to deal with scroll bars.

-- 
Richard