[NTLUG:Jobs] Sr. LAMP System Administrator/Web Scale Engineer

[Nicki Mathis]

Rackspace, a world leader in hosting delivers enterprise-level managed hosting,
cloud hosting, and e-mail hosting services to businesses of all types and sizes
globally.  Today we serve thousands of customers from data centers around the
world.  Rackspace integrates the industry's best technologies and practices for
each customer's specific needs delivering it as a service via the company's
commitment to Fanatical Support(r). We serve as an extension of our customers' IT
departments enabling them to focus on their core business. Rackspace was
founded in 1998 and since then has had significant growth year after year.
There are now over 2,700 Rackers employed worldwide dedicated to providing
customers our premier hosting services.

The Web Scale Engineer will be responsible for supporting Enterprise level
customers via monitoring alerts, SMS Text alerts, ticketing system or warm hand
off phone calls. The ideal candidate will be a strong LAMP systems
administrator and have exposure to large scale sites.  Provides advanced
troubleshooting of LAMP- related open source technologies, Web-sites, systems,
networks, and databases. Monitors customer Web- site/LAMP environment via
real-time tools and alerts. Maintains the health and optimization of the
customers Web-site environment via predictive analysis trending. Assist in
production discipline (load testing, postmortem and documentation). Serves as
the primary contact for highly technical customer contacts in order to provide
visibility during a crisis.

Job Requirements:
* Excellent knowledge and experience working with open source Web site
applications (Linux, Apache, MySQL, PHP, Perl, Python, Drupal, Wordpress, etc).
* Excellent knowledge of Web site deployment using Content Management Systems
(CMS), managing and maintaining, multiple Web sites for enterprise
environments.
* Excellent understanding of networking principles.
* Excellent knowledge of Web site applications such as, Magento E-Commerce, Web
analytics such as Omniture.
* Excellent knowledge of PHP, Perl, and Python scripting.
* Excellent knowledge of Web site load test tools such as Gomez.
* Excellent knowledge of server platforms (Dell, HP and Sun).
* Excellent knowledge of SAN and DAS configurations excellent interpersonal and
communication skills.
* Continually expands knowledge in the areas of new developments and trends.
* Requires 5-7 years experience working with Web-site applications (Linux,
Apache, MySQL, PHP, Perl, Python, Drupal, Wordpress, etc).
* 3-5 years experience with Server, Networking, and SAN or DAS knowledge.
* Technical Customer Service experience preferred.
* Sales, sales support, or consulting experience a plus.
* Excellent ability to handle multiple tasks and prioritize work in order to
maintain required productivity levels.
* Must be detailed in documenting information and practice good follow through
techniques.
* Excellent problem solving abilities, coupled with a desire to take on
responsibility.
* Excellent written and verbal skills; bi-lingual skills is a plus.
* Bachelor's degree in computer science, engineering, or equivalent work
experience preferred.
* Due to the 24/7 operations of the business, must be on call and able to work
a flexible work schedule, may include nights, weekends, holidays, etc.
* Ability to develop reports and presentations that effectively communicates
important business data.


Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and
level of work performed by employees in this classification.  It is not
designed to contain or to be interpreted as a comprehensive inventory of all
duties, responsibilities, and qualifications required of the employee assigned
to this job.


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